Environment Assistant

Team / Directorate: Cardiff & Vale Environment Team / Operations

Starting salary:  £25,898 rising to £26,909 per annum through annual increments being paid each year (pro rata for part time applicants)

Contract type: Permanent

Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)

Interview date: 23/07/2025

Post number: 200984

The role

Are you passionate about the environment and ready to take your first step into a career that truly makes a difference? We’re looking for an enthusiastic and organised Environment Assistant to support the Cardiff & Vale Environment Team in delivering sustainable natural resource management across South Wales.

In this varied and rewarding role, you'll be the backbone of the team—handling everything from coordinating incident response rotas to managing procurement, processing compliance data, and responding to public enquiries. You'll gain hands-on experience in regulatory processes, conservation work, pollution response, and more—all while contributing to the wellbeing of communities and the environment.

We offer flexible working, hybrid options, and a friendly, collaborative atmosphere where learning and development are strongly supported. This is your opportunity to join a multi-functional team making real environmental impact—while growing your own career.

To make an informal enquiry about this role, please contact Dai Walters at dai.walters@cyfoethnaturiolcymru.gov.uk. 

Interviews will be conducted in person. The interviews will take place at Rivers House, St Mellons on 23/07/2025.  

Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.

What you will do

• Support the integrated delivery of functions by the team and place including collation of complex regulatory compliance and enforcement information, coordination of responses and administration of incident response rotas.  
• Hold or develop a knowledge in processes such as evidence collation, database administration or simple permit determinations that supports the delivery of work by the team or place.
• Respond to basic customer queries and ensure that more complex queries are recorded and passed on to relevant staff.
• Support and process procurement requests for the team or place to ensure appropriate equipment is available and maintained in line with procedures.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.

1. A good understanding of NRWs regulatory remit.
2. Good organisational skills.    
3. Ability to communicate effectively with internal and external customers and partners.
4. Able to work well as part of a team.

Welsh language level requirements

• Essential: A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits 

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.

Please keep reading

We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.  

We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.  

We are a Bilingual organisation which complies with the Welsh Language Standards.  Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. 

Apply for this role

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